What countries do you ship?
BOYUEDA Shipping Information
Supported Destinations
We ship to the following regions:
- All EU Countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden (excluding the Swift S1 model).
- United States: 48 contiguous states only.
Non-EU European Customers
If your country is not listed above, please contact us before placing an order to confirm delivery availability.
Shipping Restrictions
BOYUEDA does not deliver to:
- PO Boxes
- APO/FPO/DPO addresses
- U.S. territories (Alaska, Hawaii, Puerto Rico, etc.)
We strive to offer affordable pricing and reasonable shipping times with this delivery method.
For any questions, feel free to reach out!
Do you offer free shipping?
Yes, We have warehouse located in Europe(Only Include EU countries), and the United States(Except Puerto Rico, Guam, and Hawaii). Priority shipment of our items will be arranged from the nearest warehouse with FREE SHIPPING by local carrier.
How to track my order?
Tracking information will be provided via email or can be found in "My Account" if logged in.
How soon can I get my package(s)?
All orders will be processed in 1-2 business days. Shipping usually takes 3-7 business days.
Note: Delivery time = order processing time + shipping time.
How to get after-sales service?
Purchasing a bike on the boyuedaofficial.com automatically registers your after-sales information. You can enjoy two years of free warranty service, and receive discounts for parts replacement after two years. If you have any after-sales needs, please feel free to contact customer service.
